Macrame Projects Privacy Policy
This policy applies to
information we collect when you choose to use this website, and also to
personal information which we process further to supplying goods to our
customers and receiving personal data from our suppliers.
We take your privacy
very seriously and we ask that you read this privacy policy carefully as it
contains important information on the personal information we collect about
you; what we do with your information and who your information might be shared
with.
Who we are
This website is owned by Macrame Projects Company Ltd and our registered
office is at Southmoor Road, Brierley Gap, Barnsley, S72 9HA, United Kingdom. Macrame
Projects Company Ltd (‘we’ or ‘us’) is a ‘data controller’ for the purposes of
the General Data Protection Regulation (‘GDPR’) where we control the purposes
for which we process your personal information e.g. when we take your personal
information to supply you with our goods. Otherwise we are the data
processor. We will take all appropriate steps to ensure compliance with the
GDPR and all other laws which protect your personal data (the ‘Legislation’).
Any questions about our data protection policy or how we handle your
personal data should be addressed to us at Macrame Projects. (See
‘How to contact us’ below.)
What information do we collect?
We collect personal
information about you (such as your name, delivery address, email address and
telephone number), when you contact us via our website or purchase goods from
us. We also collect personal information when you visit our website as
explained below in the Cookies section.
Use of cookies
A cookie is a small
text file which is placed onto your computer (or other electronic device) when
you use our website. We use cookies on our website.
Where applicable, this
website uses a cookie control system allowing you on your first visit to the
website to allow or disallow the use of cookies on your computer/device. This
complies with recent legislation requirements for websites to obtain explicit
consent from users.
For example, we may monitor how many times you visit the
website, which pages you go to, traffic data, location data and the originating
domain name of a user’s internet service provider, to improve the
user’s experience whilst visiting the website, and better understand how you
use it. This information helps us to build a profile of our users.
Some of this data will be aggregated or statistical, which means that we will
not be able to identify you individually.
You can set your
browser not to accept cookies and the websites below tell you how to remove
cookies from your browser. However, some of our website features may not
function as a result.
For further information on cookies generally visit www.aboutcookies.org or www.allaboutcookies.org.
Third Party Cookies: Cookies of this type are activated further to your
use of the sharing buttons on our site which allow you to share content onto
social networks. If you link to these external websites they set
cookies on your machine. Links are currently set to Twitter,
Facebook, Instagram, You Tube and Pinterest. You should be aware that these
sites will collect information about what you are doing all around the
internet, including on our websites. You should check the respective policies
of each of these sites to see how exactly they use your information and to find
out how to opt out, or delete, such information before you link to any of them.
We are not liable for third party websites and their privacy policies and their
use of cookies.
Social Media
Any social media posts or comments are subject to the terms of the relevant
social media platform. We are not responsible for this kind of sharing and
encourage you to view the privacy policy and terms of use for each platform.
Any comments you make
on these social media platforms in general must be not offensive, insulting or
defamatory. You are responsible for ensuring that any comments you make comply
with any relevant policy on acceptable use.
How will we use the information about you?
We process information about you so that we can:
·
provide the goods or information you
have requested
·
identify you and manage any accounts you
hold with us
·
let you know about goods or services
that may be of interest to you (see further information in our ‘Marketing’
section below)
·
detect and prevent fraud
·
customise our website and its content to
your particular preferences
·
notify you of any changes to our website
or to our goods or services that may affect you
·
improve our service
Lawful basis for processing your personal data
The reasons why we
process your personal data are listed above and the lawful basis for such
processing is one or more of the following:
·
it is necessary for us to perform the
contract you wish to enter into with us or in order to take steps you have
requested us to take prior to entering into a contract with us (eg using our
chat room facility to find out more about our goods etc)
·
it is necessary for us to comply with a
legal obligation (eg keeping information which HMRC requires us to keep)
·
it is in our legitimate business
interest to carry out such processing (eg reminding you of an “abandoned
on-line cart”) except where such an interest is overridden by your interests or
fundamental rights and freedoms which require your personal data to be
protected
·
you have given your consent for one or
more specific purposes.
Who do we share your personal information with?
We may send information about you to other parties to help us to fulfil
your order with us and to law enforcement agencies in connection with any investigation
to help prevent unlawful activity.
We will only share your data with third party suppliers where they comply
with the Legislation and we have a legal agreement with them which reflects the
terms of this Privacy Policy.
Marketing and email newsletter
We use any information submitted to us by you to provide you with further
information by email about the goods [and services] we offer which you have
requested and/or which may be of interest to you. You can choose to unsubscribe
at any point by clicking on the link at the bottom of the email.
Email marketing campaigns published by us may contain tracking facilities
within the actual email. Subscribed activity is tracked and stored
in a database for future analysis and evaluation. Such tracked
activity may include: the opening of emails, forwarding of emails, the clicking
of links within the email consent, times, dates and frequency of activity (this
is by no means a comprehensive list).
Keeping your data secure
Our staff and associates are bound by obligations of confidentiality and
trained in the protection of personal data. We will take all
reasonable steps to comply with the Legislation and use the appropriate
technical and organisational measures necessary to safeguard your personal
data. As we mention above we only share your personal data with
third parties who also comply with the Legislation.
While we will use all
appropriate efforts to safeguard your personal data, you acknowledge that the
use of the internet is not entirely secure and for this reason we cannot
guarantee the security or integrity of any personal data that is transferred
from you or to you via the internet. If you have any particular concerns about
your information, please contact us (see ‘How can you contact us?’ below).
If you want detailed information from Get Safe Online on how to protect
your information and your computers and devices against fraud, identity theft,
viruses and many other online problems, please visit www.getsafeonline.org.
Get Safe Online is supported by HM Government and leading businesses.
We only send your personal data outside the European Economic Area where we
have in place a legal agreement which complies with the Legislation or where
you have given your express consent.
Retention Periods
We store your personal
data on secure servers for a period of:
·
3 years from the date on which you cease
to be a customer or supplier of ours
·
until you ask us to destroy it
in each case unless
the law requires us to store the data for a longer period.
What rights do you have?
The GDPR provides the
following rights for individuals whose personal data is processed:
1. The right to be
informed
2. The right of access
3. The right to
rectification
4. The right to
erasure
5. The right to
restrict processing
6. The right to data
portability
7. The right to object
to processing
8. Rights in relation
to automated decision making and profiling [(We do not carry out automated
decision making and profiling)]
To exercise any of your rights
You can request a copy
of the personal information which we hold or amend it or ask us not to use it
for particular purposes by:
·
emailing or writing to us (see ‘How can
you contact us?’ below);
·
providing us with proof of your identity
(a copy of your driving licence or passport); and
·
letting us know what information you
want or what you want us to do.
·
let us know the information that is
incorrect and what it should be replaced with.
You can ask us to stop contacting you for particular purposes or remove
your information completely from our records. There may be a legal
reason why we need to keep your personal data and in that circumstance we will
destroy your personal information as soon as we are legally entitled to do so.
Right to lodge a complaint with the Supervisory Authority
If you have any concerns or complaints about how we use your personal data
we hope you will alert us to these directly (see the Contact information
below). You are entitled to complain to the Information
Commissioners Office (ICO) which is the supervisory authority in the UK. Their
contact details and the procedure can be found at www.ico.gov.uk
How to contact us
If you wish to contact us about this
privacy policy, the information we hold about you or any other matter, please
send an email to projectsmacrame@gmail.com
Changes to the privacy policy
We may change this
privacy policy from time to time. You should check this policy occasionally to
ensure you are aware of the most recent version that will apply each time you
access this website or use our services.
Macrame Projects
Fer 2019
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